This policy was last updated on 1st March 2016. We reserve the right to change or update this policy at any time.
1. Data Protection Act 1998
We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
2. Our Services
We only hold the data necessary to offer services provided on our website.
3. Data Protection Register
Data is only used for the purposes described in our entry on the Data Protection Register.
4. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
5. Data Storage
For administrative reasons data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area).
6. Data Collected
When you visit our site, we obtain personal information which you disclose to us. We request information when you make purchases, which may include name, address, telephone number, email address, gender or credit card information, when you request to receive communications or when you participate in any other website service.
7. Email Updates
We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.
8. Our Promise
We never sell, rent or exchange mailing lists.
9. Data Shared With Third Parties
We may however share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners’ privacy policies.
For the purpose of operating our business, third parties (including but not limited to credit card companies, shipping companies, customer service providers, manufacturers) may process your data, however only to the extent this is necessary to conduct our business. We have procedures in place to ensure that these third party companies value your privacy.
We may disclose specific information upon governmental request, in response to a court order, when required by law or to protect our or others’ rights, property or safety. We may share information to prevent illegal uses of the website or defend ourselves against third party claims. We may also share information with companies assisting us in fraud protection and/or investigation (e.g. counterfeiting). We do not provide this information to these agencies or companies for marketing or commercial purposes.
10. Email Options
If you subscribe to our email service via a partner site, that partner may wish to send you details via email of other products and services, which may be of interest to you. However when you subscribe directly to our email service you will be asked whether or not you wish to receive such emails.
11. Partner Privacy Policies
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
13. Product Updates
We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.
14. Email Content
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.
16. Contact Us